Qiwa Platform

Delete a created file

The Establishment File Cancellation Service is an electronic service offered by Saudi Arabia’s Qiwa platform under the Ministry of Human Resources and Social Development that enables business owners to officially close and delete their company file after meeting all regulatory requirements. This action suspends all linked services such as visa issuance, work permit renewals, workforce management, and updates the closure status in the General Organization for Social Insurance. The process streamlines legal exit from ministry systems without the need for in-person office visits.

Cancellation requirements include:

No employees actively working or absent from work.
No issued but unused work visas.
No pending service transfer requests.
No active employment contracts or outstanding debts.
Resolution of any violations or ongoing legal cases.
Revocation of licenses and commercial registrations.

The service is accessed by employer or authorized user login on Qiwa, navigating to “Establishment Information,” then selecting “Close Establishment” or “Cancel Establishment File.” Conditions are verified prior to final approval. Progress can be monitored electronically and status updates are provided by competent authorities.

This service facilitates orderly business liquidation and full control over the cancellation impact across Qiwa and social insurance services, saving time and ensuring legal compliance.

Importance

Ensures legal closure and comprehensive service suspension.
Finances and penalties are settled pre-cancellation.
Prevents continued ministry service use for closed companies.
Officially documents relationship termination with regulatory bodies.
Mitigates legal and financial risks associated with inactive businesses.

Challenges

Guaranteeing full compliance with closure criteria before application.
Monitoring resolution of violations and financial obligations.
Handling legal disputes delaying cancellation.
Educating business owners on data updates and application tracking.
Target Sector General
Affiliated Authority Qiwa platform
Estimated DurationN/A
Gov Approval Window1 working day
Service Pricing128
Government FeeNo Fee

Mandatory Conditions

  • The facility is only closed by the unified number manager or the person with the authority.
  • Ensure that there are no employees on duty at the facility.
  • Ensure that there are no unused visas, transfer requests for service under procedure, valid work contracts and valid work contracts in Ager.
  • Ensure that there are no business permit indebtedness, irregularities, cases or observations on the establishment.
  • Ensure that there is no active business record on the establishment or an outstanding consolidated invoice.

Required Documents

  • A copy of the commercial register.