Qiwa Platform

Create a custom work organization list

The Custom Work Policy Creation Service enables establishments to design an internal policy tailored to their industry, size, and operating model while fully complying with the Saudi Labor Law and its executive regulations.

This service goes beyond the default template to include advanced operational details such as flexible work arrangements, shift structures, performance measurement mechanisms, remote work controls, professional conduct, information security, conflict of interest, and confidentiality.

Through the Qiwa platform, companies select the custom policy path, draft the policy internally or with an approved law office, then submit it electronically for review, approval, and issuance of a digital certificate. The approved policy becomes accessible to employees electronically, ensuring transparency, reducing disputes, and making organizational rules binding and clear.

Importance of the Custom Work Policy Creation Service:

High alignment of HR policies with real-world operations and sector-specific needs (healthcare, tech, logistics).
Stronger compliance through precise, enforceable clauses that reduce violations and penalties.
Operational efficiency via clear behavioral standards, procedural pathways, and disciplinary consistency.
Fewer disputes by clarifying rights, obligations, grievance channels, progressive discipline, and sanctions.
Digital enablement by publishing the approved policy to employees and recording acknowledgment electronically.

Challenges related to the Custom Work Policy Creation Service:

Legal precision in drafting to avoid conflicts with law or regulatory constraints, often requiring expert review.
Ongoing updates when regulations or operating models change, preserving internal consistency.
Policy balance between managerial flexibility and employee rights to pass approval without rejection.
Demonstrable implementation through training, internal communications, and monitoring mechanisms.
Approval prerequisites such as accredited law office review and responding to technical notes during the approval cycle.
Target Sector General
Affiliated Authority Qiwa platform
Estimated DurationN/A
Gov Approval Window1 working day
Service Pricing2400
Government FeeNo Fee

Mandatory Conditions

  • The number of employees must be more than 49 employees.

Required Documents

  • Determine the legal office you would like to work with.
  • National address.
  • A copy of commercial register.
  • Determine working days and hours for employees and annual leave days, Gregorian or Hijri.
  • Determine safety precautions for the facility and employees.