Balady Platform

Issuance of a Sidewalk Occupancy License

The Sidewalk Occupancy License Issuance service on the Balady platform allows business and shop owners to obtain official authorization to use parts of public sidewalks for specific commercial purposes, such as displaying merchandise, placing tables and chairs, or setting up temporary canopies. The service ensures that sidewalk use is regulated, safe, and compliant with municipal urban standards while maintaining pedestrian accessibility.


Through the Sidewalk Occupancy License Issuance service, applicants can submit requests online by specifying the location, area, and intended use of the sidewalk portion. Required documents, such as a valid commercial license, layout plans, or site photos, must be uploaded for review. The concerned municipality evaluates the application to ensure compliance with safety and zoning criteria before granting the permit.


This service forms part of the broader municipal digital transformation, streamlining approvals and minimizing paperwork. Once approved, the license can be downloaded and displayed at the site as proof of authorization. It serves as an important tool to balance business operations with public interest, especially for cafes, restaurants, and retail outlets seeking to enhance customer experience through outdoor seating or product display.

Importance of the Sidewalk Occupancy License Issuance Service

Regulates public sidewalk use while preserving pedestrian safety and flow.
Enables businesses to expand operations in an organized and compliant manner.
Supports city beautification and prevents unregulated street encroachments.
Encourages attractive and legal outdoor service settings for restaurants and cafes.
Accelerates municipal approval processes through a fully digital workflow.

Key Challenges and Difficulties

Application rejection may occur if proposed space obstructs pedestrian traffic.
Accuracy of site maps and dimensions is required for technical approval.
Delays may happen in high-traffic or service-dense urban areas.
Strict adherence to municipal specifications is needed to ensure public safety
Target Sector General
Affiliated Authority My platform
Estimated Duration10 days
Gov Approval Window5 working days
Service Pricing1656
Government FeeNo Fee

Mandatory Conditions

  • The shop's license must be valid.
  • The required data.
  • Pay the fees after the application is approved by the municipality

Required Documents

  • A plan approved by an engineering office
  • A photograph from the actual session.
  • Architectural Plan (Muscat).
  • Architectural plan (sector).
  • Architectural plan (perspective).
  • Investment contract if the sidewalk is owned by the municipality.
  • A copy of the ID.
  • A copy of the National Address.