Renewal of Civil Defense License - Salamah

The Safety License Renewal service, provided via the Salamah portal under the General Directorate of Civil Defense, enables commercial, industrial, and service facilities to legally continue their operations by renewing their Civil Defense safety license before its expiry date. The service focuses on maintaining ongoing compliance with fire protection and life-safety requirements, ensuring that inspection reports, maintenance records, and safety systems are up to date in line with national regulations and Civil Defense standards.


Through the Salamah portal, facility owners log in, access the “Safety Licenses” section, and select the expired or soon-to-expire license to initiate a renewal request.

The process typically requires updating facility and activity information, entering the municipal license number, and uploading key documents such as a valid lease contract or ownership deed, updated fire and alarm system technical reports, electrical safety certificates, and certifications related to CCTV and other protection systems depending on the activity type.


The submitted request is reviewed electronically and, where necessary, followed by an on-site inspection to confirm real compliance with safety requirements. Once all conditions are met and fees are paid, the renewed license is issued electronically and made available for download and printing, with notifications sent to the facility owner, thereby preventing disruption of operations or exposure to penalties or closure.

Importance of the Safety License Renewal Service

Ensures legal continuity of facility operations and protects owners from fines, penalties, or enforced closure due to an expired license.
Confirms that fire-fighting systems, alarms, emergency exits, and evacuation plans remain functional and up to current safety standards.
Encourages periodic safety reviews and staff awareness, strengthening the facility’s overall emergency preparedness.
Demonstrates professionalism and regulatory commitment to authorities, investors, and clients, improving trust and reputation.
Supports Saudi Arabia’s digital transformation in safety regulation through a fully online renewal workflow on the Salamah portal.

Key Challenges and Difficulties

Renewal may be delayed or rejected if major safety non-conformities are identified, such as defective systems or non-compliant escape routes.
Processing times can increase when required documents or technical reports are incomplete, outdated, or inconsistent.
Some facilities struggle to maintain regular maintenance and inspection schedules, which is reflected in weak or missing reports during renewal.
Data entry errors or using an expired or incorrect municipal license number can cause delays or system rejections in the online process. ​